What is the best way to schedule an appointment?

The fastest and easiest way to schedule an appointment is by calling Monday through Thursday. We can be reached at

206-491-7746. Email to schedule, as well, at info@BallardAcuCenter.com.


How quickly can I get an appointment?

We encourage you to book two weeks in advance. Depending on the time of the year, however, this can vary. If you are having an acute health crisis initial acupuncture consultations can often be scheduled sooner. Your schedule and availability is always a factor. First appointments may require more flexibility on your part, as the are 90-minutes in length.


What is the best method to return the new client paperwork?

Our paperwork is entirely electronic and takes about 30 minutes to complete.  Once your first appointment is booked, you will receive a confirmation email.  Within this email there is a button that says, "Manage my Appointment," this will take you to your new patient paperwork.  No need to print anything out!  Please complete your paperwork on a computer or tablet, as paperwork cannot be completed on a smartphone. 


Can I purchase supplements other than from Ballard Acupuncture Center?

We have carefully selected products that have the superior quality and strength to provide the necessary clinical outcomes. If you want to do your own research on different supplements, you are welcome to do so but we do not provide any other recommendations or advise on other specific blends or brands. If you purchase other supplements from other manufacturers, please research carefully. Not all ingredients are equal.

Can I purchase supplements from Ballard Acupuncture Center ONLINE?

You can access online sales and shipping of high-quality supplements through our account with Fullscript. We have an online dispensary for you to select items that we consider to be the best. Click on this LINK to set up your Fullscript account. 


How can I get a Chinese herbal formula customized to my needs?

You must arrange a consultation to acquire a customized herbal formula or establish acupuncture care to receive a formula. Our practitioners are highly educated and must assess you adequately to provide the best herbal formula for you. 

Click on this LINK to visit our Chinese herbal medicine information page.



What is the Ballard Acupuncture Center’s return policy?

Pre-approval is required on all returns. Refrigerated items cannot be returned.

15% restock fee of purchase price less shipping and handling may be refunded on unopened and non-refrigerated items.


No supplement returns will be accepted after 30 days on all regularly stocked items.

Special orders cannot be returned.


Prepaid tests can be returned for credit within three months of purchase.


What is the fastest way to order supplements after I have become a patient?

The quickest and easiest way to order supplements is to call or email your request.